Department: Teeswater Store

Reports to: Store Manager

Status: Day Shift (Part Time)
Hours: Monday-Saturday (8:30am-4:30pm)

Purpose:

Reporting to the Store Manager, the scope of this position involves providing customer service in a retail setting and assisting with the daily operations and profitability according to set goals and business objectives.

Key Responsibilities:

• Work closely with the Store Manager to ensure that the Retail Store goals and objectives are met
• Provide excellent customer service and support
• Ensure all customer complaints are addressed and handled professionally and according to Company and Quality Control guidelines
• Ensure products and merchandise are presented neatly, priced correctly and shelves are adequately stocked
• Assist with maintaining accurate inventory levels and meeting special customer requests
• Ensure that all H&S, GMP’s, security regulations and government regulations (as set by the Public Health Unit) are adhered to and required standards are met
• Handle cash, including counting floats, providing change and refunds, and end of day cash balancing and required paperwork
• Prepare food for employees and customers (including hotdogs, soup, etc.) following Safe Food Handling guidelines
• Maintain cleanliness of Retail Store by following the cleaning schedule as provided by the Store Manager
• Provide relief coverage for other store staff
• Prepare specialty baskets
• Work closely with Member Relations and Distribution to ensure order accuracy and timely delivery/pick up of Member Relation orders and complete required paperwork
• Assist Store Manager with purchasing of giftware
• Decorate store as required
• Maintain and control Staff Tabs
• Attend prescribed courses/training
• Other duties as assigned by Management

Qualifications:

• 2 Years’ retail store is considered an asset but not required
• Excellent communication skills, including written and verbal and the ability to work as a team
• Strong customer service skills required
• Demonstrated ability to handle cash and make change
• Self-motivated with ability to multi-task
• Must be punctual and diligent
• Physically capable of performing demands of the job
• Flexible to cover various shifts, vacation or illness as required

Working Environment:

Extended interruptions. Occasional exposure to sharp objects (knives) and multiple deadlines. Business travel to Retail Gift Shows twice per year.

Physical Demands:

Extended amount of time walking and standing. Considerable crouching, stretching, reaching and lifting up to 10kg. Moderate pushing and step ladder climbing required.

Gay Lea Foods is an equal opportunity employer and values diversity in our workplace.

Reasonable accommodation is available upon request throughout our recruitment and selection process.

Thank you for your interest in Gay Lea Foods.
Wishing you all the best with your career search!

Job Type: Part-time

Salary: $16.00-$16.50 per hour

Day range:

• Monday to Friday
• Weekend availability

Shift:

• Day shift

Work Location: One location

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