We Are The Employer Brand of Choice. It is our mission to be your best choice when seeking a career in Transportation. We believe in creating lasting relationships with our employees, one built on Trust and Respect.

And our employees would agree, having selected us as a Great Place To Work through the annual survey measuring Employee attitudes at Voyago.

Here’s a look at what makes us A Great Place To Work:

84% Agreed “Voyago is a physically safe place to work…”

80% Agreed “I can be myself at Voyago…”

81% Agreed “Management has kept me well-informed…”

A Great Place To Work Certification means that we take your happiness seriously, and we work hard to ensure you are highly engaged and informed on important topics that keep Voyago on the move.

Help shape the future of mobility. Voyago is currently recruiting a Full-Time Lead Hand for the Hanover/Grey Bruce Region.

Voyago is Ontario’s Leading Mobility company, a subsidiary of Transdev. We’re hiring dynamic, high achievers looking to be Difference Makers within the industry. Voyago continues to advance across Ontario with our multi-model platform covering a variety of segments including Medical Transportation, Student Transportation, and the Public sector with Medium/Micro Rural and Urban Transit, Accessible Needs Para-Transit, and On Demand Mobility.

Our employee success is built on our commitment and emphasis on the training and orientation process. Voyago prides itself on the growth of our employees by supporting and encouraging them to develop skills that lead to successful careers.

Voyago believes in the strength of our people and remains committed to our Golden Values statement reflecting our promise of performance to our employees, customers, and communities in which we operate.

Our teams are continuously recognized as top performers in Safety and Client Satisfaction awards. Voyago is proud to be recognized as one of Canada’s Safest Employers and a recipient of the Excellence Award for several years.

We are People and Safety First. So come join us and help shape the future of mobility at a Great Place To Work company.

Position Overview

Reporting to the Schools Supervisors, the Lead Hand is responsible for assisting the Manager and Supervisor(s) with daily operations, and vehicle switch-outs and is a backup driver for all routes. The position requires the ability to work within a number of spheres of operation including both on road and in the office. The position requires an understanding of the administrative components of the operation and requires the ability to work on several computer platforms such as internal reporting and scheduling.

Knowledge & Skills

The ideal candidates will possess the following qualifications that include, but are not limited to, the following:

• Maintain paperwork and timesheets/vacations as required
• Forward problems or concerns from drivers or customers to the Supervisor
• Perform daily circle checks on spare schools vehicles and is prepared to switch off broken-down vehicles or complete a school run on last-minute notice
• Become knowledgeable of all school runs for the designated regions
• Switch off vehicles and transport vehicle to designated garage or to Voyageur base
• Ensure new drivers follow proper procedures as outlined by Voyageur
• Assist with a new driver and returning driver orientation
• Assist or take the lead on special projects as they arise
• Act as an ambassador of Voyago on and off company property
• Is willing to participate in education upgrading as required

Requirements

• Have a B-class license
• Proven experience within the transportation or service industry
• Clean the driver's abstract
• Must provide clear Criminal Record Search with Vulnerable Sector Screening
• Able to work independently
• Excellent, strong proven customer service experience
• Time and Stress Management skills
• In-depth knowledge of the region and surrounding areas
• Follows directions well
• Knowledgeable of safety regulations and rules
• Good communications skills
• In-depth knowledge of schools policies and procedures
• Previous training experience is an asset
• Computer Software experience in MS Word & Excel with proficient data entry capabilities
• Mechanical background is a definite asset
• Strong leadership skills

Benefits

Why work for us?

• Employee and Family Assistance Program
• Competitive Benefit Offering
• Rewarding career with a growing company
• Great company culture
• Award Winning
• Focus on Innovation and Sustainable Environmental Initiatives
• Subsidiary of Global Transportation Provider (Transdev)

Sounds interesting? Please send your resume directly to Ron Shaidle, HR Manager at ron.shaidle@voyago.ca

Voyageur Transportation is committed to provide accommodation for individuals with disabilities throughout the recruitment process. Accommodations are available upon request of the internal or external applicant. If you require an accommodation due to a disability for an interview, please notify Human Resources directly to make appropriate arrangements when contacted for an interview.

We thank all applicants however only those under consideration will be contacted.