TSR - Commercial Lines Job at MYCOR Insurance Solutions
MYCOR Insurance Solutions East York, ON
From $45,000 a year
DUTIES AND RESPONSIBILITIES:
- Work collaboratively with your team to ensure best possible outcomes for all inquiries while minimizing touches and providing excellent customer service/account management.
- Review and professionally handle customer inquiries according with a focus on quality and efficiency.
- Review clients and insurers requests, such as third-party certificates, binders, additional insureds, coverage summaries, endorsements, cancellations, and other policy requests and prepare appropriate documentation.
- Aptitude for evaluating, analyzing, and interpreting information.
- Utilize filing system, including Power broker for documenting customer email interactions and policy documents as required
- Identify ideas for procedural or workflow improvements.
- Complete Programs Bordereaux for Insurers in a timely manor.
- Other duties as assigned
SKILLS & ABILITIES:
- Prefer 1 year + insurance experience
- Customer service oriented.
- Excellent verbal and written communication skills.
- Well-organized with the ability to multi-task and manage volume.
- Good time management skills with the ability to work in dynamic, fast-paced program accounts, works well under pressure and mindful of deadlines
- Strong attention to detail and accuracy is a critical component for success in this role
- Pleasant attitude and work well with co-workers
Job Type: Full-time
Salary: From $45,000.00 per year
Benefits:
- Casual dress
- Dental care
- On-site parking
- Paid time off
- Tuition reimbursement
- Vision care
- Work from home
Flexible Language Requirement:
- French not required
Schedule:
- Monday to Friday
Ability to commute/relocate:
- East York, ON: reliably commute or plan to relocate before starting work (required)
Work Location: Hybrid remote in East York, ON
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