Software Solutions (Pre/Post Sales Support) Associate Consultant Job at Canon Canada

Canon Canada Calgary, AB

Canon has been at the forefront of digital imaging solutions for more than 80 years. We’ve established a diverse culture that’s made us a respected and successful industry leader. Canon’s corporate philosophy is Kyosei: all people, regardless of race, religion, or culture, harmoniously living and working together into the future. We have been recognized by Forbes as one of Canada’s best employers for diversity.

Each year, we demonstrate our ongoing commitment to environmental sustainability by participating in programs that support this philosophy and our Environmental Charter. Since 2019, Canon Canada has been named one of Canada’s Greenest Employers, an award that recognizes employers leading the way in creating a culture of environmental awareness

We’ve adopted to the new world of work by introducing various workstyles to compliment our philosophy of belonging. We have high expectations of ourselves – and of you. We expect you to be self-motivated and driven and to contribute from Day 1. We want your career with us to be a journey, and we provide the tools to help you succeed and have a valuable role in Canon’s story.

We offer comprehensive health and wellness benefits, learning and development opportunities, recognition programs, and other perks.

Come and join our team and reap the rewards as we work to take Canon to the next level!


Software Solutions (Pre/Post Sales Support) Associate Consultant

  • Do you have experience in networking, internet technologies and programming?
  • Can you explain technical solutions to non-technical audience?
  • Do you enjoy uncovering business needs and providing the right software solution to streamline business processes and increase efficiencies?
As the Software Solutions Associate Consultant, you will provide pre and post sales support to our Indirect Sales Channel and Account Executives.

We are excited to offer a new and adaptive way of working that provides flexibility in the workforce while maintaining operational readiness! By blending remote and in-office work, we are able to take advantage of the independence and flexibility that comes with working from home, and the collaboration, teamwork and sense of belonging that comes from working together face-to-face. Our Workstyle Program offers the best of both situations: structure and sociability with independence and flexibility.


Key Responsibilities

  • Conduct discovery sessions with dealers and account executives
  • Present and demonstrate software
  • Review scope of work and provide product configuration recommendations
  • Assist dealers with presenting products during open houses and shows
  • Present software solutions to dealer representatives and assist in implementing software solutions in showrooms
  • Implement and configure software for customers and in the regional labs/demonstration systems (laptops)
  • Assist the Post-Sales team by resolving any technical post-sales issues


To Succeed, You Will Need:

  • Minimum of 1 year experience in software pre-sales
  • Post secondary education in a related field
  • Strong analytical ability to assess customer needs and recommend solutions
  • Excelent project and time management skills
  • Proven computer and technical abiliity
  • MCP and MCSE are an asset
Why Join?


COVID-19 SAFETY PRECAUTIONS

  • Canon is committed to the health and safety of our employees, customers and communities.
  • By monitoring public health conditions and following local COVID-19 guidelines, we are taking necessary precautions and putting the safety of our employees and candidates first. A critical component of our workplace safety program includes our COVID-19 vaccination policy. Employees are required to be fully vaccinated and must provide Canon with proof of vaccination or undergo regular COVID-19 Rapid Antigen Screening in order to access the workplace. Canon will provide reasonable accommodation if the successful candidate cannot be vaccinated due to grounds protected by human rights legislation in their province of employment.
HYBRID WORK
  • This position offers a Hybrid work schedule. You will be required to be in the office Mondays and Wednesdays each week, with the ability to work from home for the remainder of the week (subject to specific business needs requiring office attendance)
  • When working from home, a reliable Internet connection is required. Remote work is supported with cloud-based applications and collaboration tools
BENEFITS
  • Comprehensive health coverage plan that includes medical, dental and vision
  • Life insurance, disability and wellness programs
  • Vacation, Paid Personal Time and Sick days
  • Matching RRSP contribution & Profit Sharing Program
  • Tuition Assistance Program for professional continuing education
  • Discounts on Canon products, retailers, memberships and more!

EMPLOYEE PERKS

  • Employee referral program
  • Inspire Program, on-line peer-to-peer recognition for redeemable points on hundreds of products.
  • Community involvement


Join our team and reap the rewards as we work to take Canon to the next level!

As an equal opportunity employer, we welcome applications from all backgrounds and are committed to supporting and celebrating the diversity in our workforce. While we appreciate all applicant submissions, only those considered to be most qualified will be contacted for further assessment.

Canon Canada Inc. is proud to provide accommodation(s) during the recruitment process. For applicants requiring accommodation in the recruitment and assessment process and when hired, please contact us at accessibility@canada.canon.com or at 1-855-531-3850 or 905-863-8713.

Since 1973, Canon Canada has been the leading provider of consumer, business, and professional digital imaging innovation. Headquartered in Brampton, Ontario, with additional offices across the country, we are committed to the highest level of customer satisfaction and loyalty and provide 100% Canadian-based service and support for every product we distribute.

To learn more about Canon, visit careers.canon.ca




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