At Parkland, our purpose is to Power Journeys & Energize Communities. We are a prominent independent supplier and marketer of fuel and petroleum products and a leading convenience store operator. As One Parkland team, we proudly serve diverse retail, commercial and wholesale customers across Canada, the United States, the Caribbean region, and South America. We power a growing family of locally known brands including Ultramar, Bluewave Energy, Pipeline, Chevron, Columbia Fuels, Island Petroleum, and Sparlings Propane.

We recognize that diversity gives us an edge and inclusion propels us forward. We’re also a passionate team of down-to-earth achievers, committed to getting our customers, colleagues and communities further, faster. As such, we welcome talented individuals that have a variety of perspectives, backgrounds, and industry experience who will contribute to the success of our One Parkland team.

Position Title: SCCM Administrator

Team and Location: IT – Calgary, AB

Position Summary:

The SCCM Administrator will be part of the End User Computing Team, managing the company’s end-user endpoints and performing all functions required to support day-to-day operations. Primary responsibilities include the management of the physical and virtual workstations and physical mobility devices in the environment, maintain workstation and mobility configurations, and provide level 3 support to all IT teams.

They will be responsible for all aspects of end-user endpoint management including patching, imaging, data analysis, trends, compliance, governance, documentation, and providing support on various operational activities.

• Acts as an advisor in the assessment, planning, designing, and implementation of new service offerings as it relates to configuration management
• Proactive in maintaining a strong knowledge of endpoint management technologies
• Strategize on endpoint management related requests by gathering and documenting requirements from various stakeholders
• Provide management team with data analysis reports

Key Responsibilities:

• Manage and maintain end-user endpoint workstations for both corporate and retail environments.
• Manage SCCM infrastructure from distribution points to Cloud Management Gateway.
• Manage the architecture of the configuration management too.
• Create and support Windows group policies from Microsoft Baselines to security compliancy and application support.
• Design, create and manage images for physical and virtual end-user endpoints.
• Manage mobile device policies in the selected Mobility Device Management tool.
• Patch Management and reporting of various Windows platform-based devices.
• Manage and configure the packaging and deployment of software to workstations.
• Research new technology as it relates to endpoint management.
• Strategize on new ideas and approaches on how to manage various endpoint devices.
• Demonstrated ability to develop positive relationships with business and technical stakeholders.
• Experience with knowledge Base Articles, documentation and creation and maintenance of training materials.
• Able to work effectively both as an individual contributor and as a team member with minimal supervision.
• Mentor analysts and provide support to other team members.

Qualifications and Skills:

• Ability to coordinate, prioritize and complete multiple tasks and multiple priorities.
• Minimum 5 years’ experience managing an end-user environment through various endpoint configuration management tools such as SCCM, Tanium….
• Certification in endpoint management administration and tools is strongly recommended.
• Advanced experience in administering:
• Windows 10
• Microsoft System Center Configuration Manager or equivalent
• Microsoft 365
• Intune or equivalent
• Active Directory
• Windows Group Policy
• Advanced experience (5+ years) in desktop operating system image design and configuration
• Experience with developing PowerShell scripts to manage, configure, gather information, and remediate servers and end-user endpoints.
• Experienced working in a large corporate environment.
• Extensive knowledge of modern Windows Operating Systems, including Windows 10.
• Enterprise Mobility Management experience (BYOD & Corporate Device Management).
• Experience in exploring new technology and advancing the area of endpoint configuration management.
• ITIL certification (version 3 or greater).
• Strong forward thinking, analytical, interpersonal, and problem-solving skills.

Preferred:

• Ability to create automation/scripts to solve problems and increase efficiency.
• Experience using packaging and deployment technologies such as System Center Operations Manager, PDQ, and Tanium.
• Experience implementing system hardening using Windows Security Center guidance.
• Advanced PowerShell scripting skillset.
• Experience creating reports using SQL Server Reporting Services.
• Experience with Windows Server and Desktop operating system performance tuning.
• Understanding, and experience with, IT Operations and delivery of service.
• Experience in IT Change Management practices and procedures.
• Experience working on projects and familiar with project management methodology.
• College Degree and/or Microsoft Certification.

This job posting provides cursory examples of some of the job duties associated with this position. The examples provided are not complete, and the position may entail other essential and job-related functions and responsibilities that employees will be required to perform.

We Offer:

• Our Performance-based Annual Incentive Plan, an annual bonus awarding your performance.
• A share in our success through the Employee Share Purchase Plan and 100% company matching.
• A flexible group benefit plan that offers health and dental coverage choices to meet the needs of each unique employee. Inclusive of life and disability insurances, Health Care and Lifestyle Spending options, and a supportive Employee and Family Assistance Program.
• Participation in Parkland Pledge, an employee-driven charitable giving program.
• An employee referral program – earn up to $2000 for your referral.
• In-house learning and development opportunities, leadership training, international opportunities.
• Discount Programs and Educational Scholarship Programs for family members.
• Save on gas at our participating gas stations across Canada (Chevron, Fas Gas, Ultramar, and Pioneer).
• A safety focused work environment and ongoing safety training.

Please note:

• Candidates must be legally able to work in Canada at this time. Parkland regrets that it is unable to sponsor employment Visas.
• Parkland Corporation is committed to the principles of Employment Equity. We strive to provide accessibility in employment to ensure equal access to employment opportunities for candidates, including persons with disabilities. Parkland Corporation will endeavour to provide accommodation to persons with disabilities in the recruitment process upon request. If you are selected for an interview and you require accommodation due to a disability, please notify us upon scheduling your interview.
• Please note that final candidates for this position will be required to undergo a confidential pre-employment background check which may include but not be limited to educational, criminal, credit, drug and alcohol and/or Fitness for Duty testing.

This position will close when a successful candidate is found.

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