Essential Duties and Responsibilities:

As a Repair Technician, you will be responsible for diagnosing, troubleshooting, identifying parts needed, and repairing hardware issues on customers’ laptops and tablets. You will also be expected to up meet set KPI and quality standards.

Main daily duties include:

• Receive assigned product from warehouse, create RMA and generate new SN number
• Visual inspect product's physical condition, execute pre-test by running test program
• Trouble-shooting defective product, apply parts from warehouse and replace bad parts
• Clearly document and explain repair resolution.
• Running required test to ensure all functions must be within specification
• Re-install OS to original condition, activate MS Windows, and execute QC test by using Windows Test Program
• Return bad parts to warehouse
• Prepare finished report, return repaired products to warehouse for packing
  

Required Qualifications:

• Minimum 2 year of computer Repair Experience
• Technicians A+ Certified is an asset
• 1 to 2 Years Disassembling and Reassembling Laptops, Desktops, and tablets
• Ability to quickly diagnose hardware issues
• Ability to differentiate between a hardware issue and a software issue
• Ability tear down and rebuild laptops and desktops quickly and neatly
• Willing to work in a team environment, share knowledge, and creative solutions
  

Job Type: Full-time

Required experience:

Required Language:

Application

• We thank all applicants for their interests but only selected candidates will be contacted for an interview.
• ASUS is compliant with the Accessibility for Ontarians with Disabilities Act, 2005 , and recognizes its obligation to provide accommodation in the job application process to persons with disabilities on request, up to the point of undue hardship. Requests for accommodation should be directed to Human Resources.