This opportunity is currently only available to bargaining unit members. If you are not a bargaining unit member, your application will not be forwarded to the hiring manager. In the event the position is not filled with a bargaining unit member, it will be reposted and open to all general applicants.

Role Impact:

To deliver a consistent and outstanding level of customer service to clients by actively seeking out opportunities to provide assistance and support. To ensure that property rules and standards are observed by maintaining a highly visible and reassuring presence through their assigned patrol and post duties. To act as a deterrent to crime and undesired activity and help to maintain a visibly safe and welcoming property environment. The successful candidate must be able to work shifts including weekends, nights, and evenings.

What you will deliver:

• To patrol the Toronto Dominion Centre complex
• To identify and deal with security exposures, violations, hazards and suspicious activities and report same
• To maintain control of contractors, construction, service workers on site, records, issue keys, and administer passcards and passcard system
• To provide an active and preventative security presence in all common areas of the Concourse Retail Mall and property complex
• To ensure public safety and a problem free environment
• To protect tenant employees, property and information through enforcement of access control
• To provide access control to the Shipping and Receiving areas of the Toronto Dominion Centre.
• Desk, Patrol, Shipping and ACC coverage and assist with signing in vehicles at Shipping & Receiving
• Conduct access control duties
• Conduct fire watches and other area checks
• Conduct inspections with provided equipment throughout the complex as required
• Other duties as assigned

What your strengths are:

• Ability to overcome adversity
• Ability to handle stressful situations with tact and diplomacy
• Ability to multitask and function in a fast-paced environment
• Service oriented
• Strong customer service and interpersonal skills
• Maintain a professional appearance

What you need to succeed:

• Diploma in Security preferred
• Current CPR and First Aid Certificates
• Acquire and maintain a valid Security Guard licence and comply with PSISA and its regulations, as amended from time to time
• Minimum one (1) year general security experience and acceptable familiarity with the TDC Complex
• Successful completion of annual Use of Force and CF compliance training
• Complete CF Serve and Secure program and recertification annually
• Solid understanding of Occupational Health and Safety Act
• Maintain safe working practices and demonstrate same to co- workers
• Basic knowledge of emergency procedures and Standard Operating Procedures
• Detailed notebook taking and report writing ability
• Ability to walk or stand for extended periods, some lifting up to 20 pounds