Outbound Sales Development Agent Job at Teleperformance
Overview:
Our Work Culture
At Teleperformance, we remain true to our core values of integrity, respect, professionalism, innovation and commitment.
About the Role
Cloud Platform team helps customers transform and evolve their business through the use of Google’s global network, web-scale data centers, and software infrastructure. As part of an entrepreneurial team in this rapidly growing business, you will help shape the future of businesses of all sizes use technology to connect with customers, employees, and partners.
Benefits & Perks
Location:
Candidates are advised to be within travel distance from our primary location Yonge & Eglinton.
Teleperformance welcomes and encourages applications from people with disabilities.Accommodations are available on request for candidates taking part in all aspects of the selection process. Should you be invited to participate in the selection process we are committed to accommodating you to best meet your needs.
Qualifications:
Required
Preferred
Teleperformance is a worldwide leader in customer experience management and contact center business process outsourcing. Our company employs around 300.000 people working in over 265 dialects and languages, in 80 countries, operating across all business sectors and all continents on behalf of major international companies. Teleperformance Canada, with more than 1200+ employees, part of the fortune 25 and certified with Great Place to Work, is looking for a group of highly-skilled professionals.
Our Work Culture
At Teleperformance, we remain true to our core values of integrity, respect, professionalism, innovation and commitment.
- Autonomous - We encourage and trust your decision making skills.
- Progressive work environment- If you have skills to prove we have all ladders for you to grow
- Flexible - We believe in results
- Innovative - All ideas matters
- Inclusive - Everyone is Included and everyone wins
- We work hard and party even harder.
About the Role
Cloud Platform team helps customers transform and evolve their business through the use of Google’s global network, web-scale data centers, and software infrastructure. As part of an entrepreneurial team in this rapidly growing business, you will help shape the future of businesses of all sizes use technology to connect with customers, employees, and partners.
Benefits & Perks
- Great opportunity to make new friends #office buddies while working in a cordial office culture.
- Established career path supported by self assessments, virtual training, guided curriculums that allow for vertical and horizontal growth through our multiple lines of business.
- Robust career path with a full development plan Opportunity to grow in organization.
- Paid 4 weeks training, 2 weeks leave.
- Continuous learning through progressive training that is specific to your tenure and skills.
- Competitive salary with incentive programs.
- Positive and supportive environment - Weekly Friday Night Drinks / Social,Trivia Nights,Games. evenings and Movie Outings.
- Medical and Dental benefits,Employee Family Assistance Programs, Rewards & Recognitions programs.
Schedule:
- Fixed schedule Monday to Friday 9am to 6pm
- Work from Office
Location:
Candidates are advised to be within travel distance from our primary location Yonge & Eglinton.
Teleperformance welcomes and encourages applications from people with disabilities.Accommodations are available on request for candidates taking part in all aspects of the selection process. Should you be invited to participate in the selection process we are committed to accommodating you to best meet your needs.
Who are we looking for?
- Sales Specialist
Required
Bachelor’s degree,,College degree or equivalent Degree- 1 year minimum experience in consultative Selling: managing a portfolio of customers, identifying customers/partners needs, focus on customer goals, results and clients satisfaction.
- Outgoing and confident in inbound/outbound phone sales with a great phone etiquettes.
- Strong desire to meet or exceed productivity, readiness, sustainability, and task points, compliance and customer satisfaction targets
- Strong verbal and written communication skills to pitch on the phone and compose compelling proposals
- Proven track record of target overachievement, strong sales attitude and desire to meet and overachieve multiple KPIs and Sales Quotas.
Preferred
Knowledge of Google Ads or any Digital Marketing tool, understanding the synergy between different products, how to translate comprehensive marketing strategies into campaigns, and drive successful results.- Google Ads certification
- Knowledge of digital media and its competitive landscape
- Proven technical ability with CRMs (customer relationship management) programs Skills
- Thrive in a fast-paced, high-growth, rapidly changing environment
- Experience working in sales environment
- Knowledge of CRM systems but not limited to Salesforce,LinkedIn Navigator.
- Analytical mindset and go-getter attitude; self-motivated to achieve personal goals and goals set for the team
- Proven success in generating leads and experience cold calling and presenting sales pitches based on value, not price
- Organized and has pipeline management, time management skills and prioritization skills
- Excellent verbal and written communication skills in English
- Dependable, reliable with strong work ethic
- Proactive, organized, responsible, proven ability to work well with a team
- Product/service sales, upsell (inbound and outbound)
- Execute daily outbound phone calls/emails, contact decision makers, build quick rapport, assess needs and close the sale
- Explain Google products/solutions and value proposition to businesses of different verticals and sizes and explain how they address client needs
- Execute outbound prospecting campaigns to source, contact, and engage prospective customers interested in evaluating Google products.
- Develop and lead outbound campaigns from idea-generation through to initial pitch, pipeline qualification to deal closure
- Lead and contribute to team projects to develop and refine our sales process
- Develop and codify best practices and sales workflows for interactions with prospects
- Achieve or exceed monthly sales quota
- Reach out to existing customers to pitch new ancillary products or increase spend in products currently used
- Troubleshoot small technical setup issues or route them to relevant teams.
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