Background

Northwestern Polytechnic, Canada’s newest polytechnic, aspires to be the most entrepreneurial polytechnic in Canada by 2034. We are recruiting individuals who spark creativity, drive innovation, are highly engaged and are eager to embrace our core values: innovation & responsiveness. If you have an entrepreneurial spirit, one who is willing to turn risk into opportunity, Northwestern is your employer of choice. A recently aligned strategic plan identifies 1, 3, 5, and 10-year goals, tactics and actions that will ensure Canada’s newest polytechnic will be the most entrepreneurial in Canada.

The Role

The Office Assistant provides administrative/clerical assistance to the Residence Coordinator and assists in the day-to-day operations of the Residence Department. The Office Assistant will act as a backup in the absence of the Residence Coordinator. This position will provide the best possible service to all students and clients, as well as provide general inquiries regarding Residence services. Other duties may include:

• Assist with the administrative process, reporting and documentation requirements for incoming and outgoing residents.
• Assist with, administer and track financial processes including; monitoring student accounts (and non student accounts where applicable), rent, receipts, security deposits, fines and fees, and forward accounts to appropriate departments.
• Process payments and ensure student accounts are up to date and conduct follow-up as required.
• Assist with reports and other compilations to meet both internal and external reporting and remittance requirements, including hotel tax information and remittance to relevant Government authorities.
• Recognize, answer and respond to all daytime emergencies, and collaborate with other departments or external stakeholders/agencies (RCMP, Ambulance, Fire Department, Parents etc) as necessary.
• Communicate with Facilities Maintenance and external business supports to ensure maintenance of residence and that maintenance issues are resolved in a timely manner.
• Perform data entry, filing, manage mail and general notices (bulletin boards) as required.
• Cover duties of the Residence Coordinator in their absence, and work with other Residence Staff to be on-call on a rotating schedule to deal with residence policy and procedure complaints after hours and conduct or assist with check-in orientation over weekend hours.
• Respond to pre, current and post residence inquiries and provide support and guidance for students/parents.
• Assist and recommend solutions to residents in resolving personal and intra-unit problems, deferring major problems and evictions to Residence Coordinator.
• Arrange tours of Residence.

What We Offer

NWP offers lifelong learning opportunities through professional development & wellness programs, a competitive salary and compensation package and a student-centered culture that is vital to our community. Consider joining Canada’s newest polytechnic, committed to be the most entrepreneurial polytechnic by 2034.

Job Requirements

The successful candidate will have a Diploma in Office Administration and 1 year directly related experience is required. An equivalent combination of education and experience will be considered. Necessary skills and attributes to be successful in this role include:

• Excellent interpersonal and communication skills;
• Ability to work in a fast-paced environment;
• Strong organizational and multi-tasking skills;
• Excellent attention to detail;
• Ability to adapt quickly within any environment;
• Excellent problem solving and critical thinking skills;
• A base knowledge of accounting or bookkeeping principles is preferred;
• Ability to build strong relationships across the organization; and
• A high level of integrity, confidentiality, professionalism and accountability.

This part-time permanent role is 17.5 hours per week. Preferred hours of work are 9:30am - 1pm, with some flexibility required for possible weekend work and for busier times of the year.

Monthly Salary Range: $2020.50 - $2766.50

How to Apply

Only applications received electronically via the Northwestern Polytechnic website will be considered.

We review all applications to select candidates whose qualifications and experience most closely meet our needs.

Only applicants selected for interviews will be contacted. For general inquiries, please contact HR at humanresources@nwpolytech.ca.

Thank you for applying to Northwestern Polytechnic!