CMHA Kelowna is hiring a Home Support Worker (HSW) for our Ellis Place Supportive Housing program. This position is a full-time, 40 hours per week Monday to Friday 11:00am to 7:00pm

WHO IS A HOME SUPPORT WORKER?

Home Support Workers within our organization provide in-unit assistance, support and basic life skills training to housing program residents. This role helps ensure tenant rooms meet health and safety requirements by providing home support services to tenants such as housekeeping, laundry, supporting tenants to learn housekeeping skills. This role will also take the lead in hosting events for residents, organize and collect community food and item donations, coordinate the meal program, engage in wellness checks, participate in monthly suite inspections as well as assisting the Manager with administrative duties.

WHAT DOES A HOME SUPPORT WORKER DO?

• Provides feedback and input regarding participants’ needs, performance, and progress;
• Participates in and oversees various participant-focused social and recreational activities;
• Identifies available social, economic, recreational, and educational services and resources in the community that will meet participants’ needs. Provides participants with related information;
• Assists participants with activities of daily living;
• Completes and maintains related records and documentation such as statistics, progress reports, and daily logs;
• Receives participant feedback, and inquiries and complaints, and responds as required;
• Perform housekeeping duties such as sweeping and mopping floors, vacuuming, dusting, washing dishes, and laundry;
• Strong interpersonal and communication skills; including sensitivity to diverse backgrounds;
• Demonstrated strength and training with Microsoft Office Suite, specifically Excel;
• Able to complete a variety of computer based paperwork and administration duties;
• Performs other related duties as assigned.

YOUR STRENGTHS & EXPERIENCE:

• Grade 12 as well as a Diploma in Community Social Service or an equivalent combination of education, training, and experience or other qualifications determined to be reasonable and relevant to the level of work;
• Class V BC Driver’s License;
• Certificates in CPR, First Aid, and Food Safe are considered an asset;
• Physical ability to carry out the duties of the position;
• Ability to work independently and in cooperation with others;
• Ability to communicate effectively, both verbally and in writing;
• Ability to organize and prioritize;
• Ability to observe and recognize changes in participants;
• Ability to establish and maintain rapport with participants;
• Ability to instruct;
• Ability to analyze and resolve problems;
• Exceptional conflict resolution and crisis intervention skills.

WHO IS CMHA KELOWNA…?

At CMHA Kelowna, we are dedicated to Mental Health in our community. No matter how old or how young, we provide support for families and individuals through programs that promote positive mental health and support recovery, while championing the elimination of barriers that can prevent people from thriving. We are a dynamic, innovative and visionary organization. We are looking for someone who shares our vision of a mentally healthy Kelowna and are passionate about making a difference in our community by bringing their particular expertise to our organization. Like what you hear...fantastic, check us out: https://cmhakelowna.org/

CMHA KELOWNA OFFERS YOU…

• A competitive wage of $23.27/hr – $26.64/hr
• Dental, Health & EAP Benefits
• RRSP matching program
• 3 weeks vacation
• 12 personal health days per year
• A work life balance that actually works with you
• A culture that embodies ‘walk the talk’ form our Leadership Team
• As a non-profit, we definitely empower our teams, be a part of something bigger…and learning and growing in an organization that fosters transparency and trust.

As an employer, CMHA Kelowna strives to create a workplace that respects and values all individuals, minimizes bias, and promotes the equity, diversity, and inclusion of different perspectives and ideas. At CMHA Kelowna that means welcoming diversity in mental health, race, ethnicity, and culture. It also means diverse abilities, age, religion, sexual orientation, socio-economic status, gender identities, education, marital status, language, and physical self expression. These values are embedded in the work CMHA Kelowna does every day.

We appreciate and thank all applicants for their interest, however only short-listed candidates and those legally eligible to work in Canada will be contacted.

Job Type: Full-time

Salary: $23.27-$26.64 per hour

Benefits:

• Dental care
• Extended health care
• RRSP match
• Vision care

Schedule:

• 8 hour shift

Work Location: In person

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