Duties and Responsibilities:
Reporting to the Director, Advancement Services, and supervised by the Senior Campaign Officer, the Campaign Operations Officer works to execute strategies for continuous improvement for the Campaign planning phase of Carleton’s next historic fundraising effort.

The incumbent will work with colleagues across Advancement to socialize policies and procedures, implement and train staff on digital and other tools and otherwise prepare the university’s and Advancement systems for success in the Campaign.

Qualifications: The incumbent must possess the following qualifications:

• Extensive knowledge of Advancement operations/advancement services.
• Extensive experience with donor-focused best practices.
• Expert knowledge of data governance and data management principles and practices.
• Excellent follow-through and leadership skills.
• Exceptional interpersonal and communication skills, including tact, discretion, and confidentiality, which must be exercised when dealing with all constituents and colleagues.
• Must have strong skills and fluency in software used in data analysis and reporting including office productivity applications, presentation tools, CRMs, databases, and other applications. Must be able to keep current on developments in this area.
• Excellent knowledge of the university’s structure, procedures, policies, and regulations.
• Excellent organizational and administrative skills; must have the ability to organize work effectively in a fast-paced office environment, set priorities, and meet strict deadlines with minimal supervision.
• Must have demonstrated excellence with time management skills; must have the ability to simultaneously work on several assignments with pressures of multiple demands, interruptions, and changing priorities.
• Demonstrates excellent service delivery.
• Must have an ability for problem-solving and exercise resourcefulness

Education and Experience: The above is normally acquired through the completion of:

• University degree.
• A minimum of five years’ experience in Advancement Services or related areas with progressive and proven experience in Operations.

HR Note:
Equivalencies will be considered. Applicants are encouraged to provide information which may demonstrate equivalent qualifications. Please note that applicants may be required to complete an employment test as part of the selection process for this position. Those applicants that are selected for an interview will be requested to contact the Human Resource Advisor assigned to this competition as soon as possible to discuss any accommodation requirements. Arrangements will be made to accommodate your request in a timely manner. Carleton University is strongly committed to fostering diversity within its community as a source of excellence, cultural enrichment, and social strength. We welcome those who would contribute to the further diversification of our University including, but not limited to: women; visible minorities; First Nations, Inuit and Métis peoples; persons with disabilities; and persons of any sexual orientation or gender identity and expressions.


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