Virtual Receptionist - Medical Intake Coordinator Job at Gilson Administrative Consulting Inc.
We are looking for a talented, "tech-savvy" and friendly virtual reception and intake coordinator to work with our team, providing services to USA and Canadian mental health practices. This is a work-from-home full time position.
Applicants are expected to have:
- A friendly, engaging phone manner
- A quiet, professional background for phone handling
- A private and secure home office
- A good understanding of privacy regulations for healthcare (training provided)
- Exceptional communication skills both written and verbal
- Good organizational, problem solving and decision-making skills
- Excellent computer skills
- The ability to work in a fast-paced virtual environment
- Respect for Privacy - we work with protected health information
Previous customer service experience, especially in the healthcare arena, would be an asset.
Daily responsibilities would include:
- Answering incoming client inquiries via phone and email
- Recording all incoming inquiries and communications in client management system
- Calendar management
- New appointment scheduling
- Insurance verifications
- Database management
- Other administrative assistance duties as required
Note: Please elaborate on any medical office administration or sales experience that you have. Please include a personalized cover letter.
Work hours include Monday through Friday, 8 am - 5 pm ET.
Job Type: Full-time
Job Type: Full-time
Salary: $17.50-$19.50 per hour
Benefits:
- Work from home
Schedule:
- Day shift
- Monday to Friday
Education:
- Bachelor's Degree (preferred)
Work Location: Remote
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