Trainer Job at Canada Post - Postes Canada
Job Requisition Id: 163611
Business Function: Human Resources
Primary City: GTA
Other Location(s):
Province: Ont. - GTA
Employment Type: Full-Time
Employment Status: Permanent
Language Requirement: English Essential
Employee Class and Level: OP 01
Number of Vacancies: 2
Job Closing Date (dd/mm/yyyy):15/12/2022
Job Description
The Trainer is accountable for the delivery of new corporate and approved local training
programs relating to mail processing, delivery operations and the introduction of new
products, services, processes, systems and equipment; and for the quality of the delivery of this training. The Trainer contributes to the establishment of appropriate training needs, participates with the client in the planning process, conducts training to meet Corporate standards, conducts post course assessments to ensure learning process and objectives are met, implements approved new training packages, as well as provides input for changes and/or improvements to existing programs. The trainer also promotes and maintains good employee/management relations.
Job Responsibilities
- Conducts corporate training programs in all aspects of mail operations, and the introduction of changes to equipment, systems, services, products or processes, as well as leadership development. Uses knowledge of effective methods of adult learning to provide training solutions that are appropriate to client needs. This may include traditional classroom training, on the job training, demonstrations, workshops etc. Ensures training provided is consistent across all operating shifts.
Tests the skills, abilities, and knowledge of light vehicle operators both in a classroom and vehicle operating setting; issues authorization of individuals to operate corporate vehicles.
Works in collaboration with clients to identify local training needs. Develops and adapts new training programs, as approved for local use. Participates with team leaders in the planning and implementation process. Makes recommendations to the Superintendent, Training on changes and/or improvements to existing corporate Programs.
Conducts and administers performance assessments, evaluations and tests related to training potential hires to Canada Post and new employees of the Corporation. Analyzes and interprets results, and provides feedback to potential hires, new employees and the management team on training and testing results.
Job Responsibilities (continued)
- Administers procedures which ensure effective training of employees, including post course evaluation and follow-up activities.
Provides counseling and coaching to current employees, and provides direction and recommendations to employees and management staff on further training or remedial action required when training standards are not achieved. May recommend disciplinary action.
Records and inputs training information into the training event manager system in SAP.
Performs as instructor and/or facilitator on training and development programs within the region and, as required, to employees external to the region. Monitors and provides appropriate feedback and coaching to peer mentors.
Maintains a thorough knowledge of the latest systems, processes, services, equipment products and technologies used within mail operations. Remains current on training and development methodologies and practices.
Qualifications
Education
- High School diploma or provincial equivalent (GED)
Experience
- Degree, diploma, or certificate from an accredited university/college in one of the following: Bachelor of Education, Bachelor of Commerce or Business Admin (with concentration in Human Resources/course work in Training & Development), Certificate of Adult Education, Instructional Design, Organizational Learning, OR
- A combination of a high school diploma and current relevant experience (current experience is defined as experience obtained within the last five (5) years; AND
- Minimum 1 year of cumulative, current experience delivering training in a classroom or operational environment using formal curriculum (current experience is defined as experience obtained within the last five (5) years) OR
- Successful completion of a 4 month assignment in a temporary or developmental training role within the last 18 months at Canada Post
- Working knowledge of Microsoft Office (i.e., understand the major features of each software application)
Other Candidate Requirements
- Possess a valid permanent driver’s license (no graduated or temporary license)
- Have a satisfactory safe driving record per CPC’s Driver Safety Program , which includes:
a) Have not received more than 2 moving violations in last 3 year
b) Have not had more than three demerit points assigned in one single violation
c) Have not had license suspension or prohibition of any kind in last 3 years
Assets
- Experience in the field of commercial vehicle operation and or Fleet / Vehicle safety
- Possess provincial licensing authority where applicable or provincial equivalent (signing authority)
- Advanced knowledge of Microsoft Office and broad knowledge of SAP(e.g., experience preparing sophisticated presentations in PowerPoint for class room delivery - incorporating themes, charts, tables, graphics and animation effects and producing advanced slide shows; experience providing training on SAP)
Other Information
Gateway - 23:00 to 7:00 Monday to Friday
Safety Sensitive Positions
This position may be considered a Safety Sensitive position.
Employment Equity
Canada Post is committed to employment equity and encourages applications from women, Aboriginal people, persons with disabilities and visible minorities.
Conflict of Interest
The Conflict of Interest Policy prohibits employees from hiring, supervising or reporting to, directly or indirectly via the reporting hierarchy, their immediate family or close personal relations. Should you feel that you may be in an actual or potential Conflict of Interest in regard to this job opportunity, you must communicate with the designated Human Resources representative.
Accommodation
If you are contacted by Canada Post regarding a job opportunity or testing, please advise if you require accommodation.
Important Message
Your application must clearly demonstrate how you meet the requirements as Canada Post cannot make assumptions about your education and experience. We thank all those who apply. Only those selected for further consideration will be contacted.
Leadership Behaviours
Decision Making – A champion of the organization who takes calculated risks and makes prudent, common sense decisions about current issues, future opportunities and resource requirements in a timely, well thought out manner, that aligns with the corporation's best interests.
Accountability – An individual who strives for performance excellence and who holds him/herself and direct reports accountable for decisions and actions and for learning from mistakes when intended results are not achieved.
Business Orientation – A proactive individual who understands the competitive nature of the business, and is committed to sustaining the business through excellent customer service and new business opportunities.
Execution – A focused and self-motivated individual who acts with a sense of urgency and delivers on time and within budget, by dealing effectively with challenges and ambiguous situations.
Leading People – A compelling communicator and leader who engages, motivates and inspires others to achieve results and who encourages personal growth and finding better ways of doing things.
Our Values
Canada Post’s corporate values reflect the principles, beliefs and aspirations that guide our behaviour and shape our culture.
Transformation – We will innovate and transform to win in the marketplace.
Customer – We serve Canadians with pride and passion.
Integrity – We act responsibly and with integrity.
Respect – We treat each other with fairness and respect.
Safety – We are committed to a safe and healthy environment for all our stakeholders
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