Talent Acquisition & Engagement Business Manager Job at University of British Columbia
Staff - Non Union
Job Category
M&P - AAPS
Job Profile
AAPS Salaried - Human Resources, Level B
Job Title
Talent Acquisition & Engagement Business Manager
Department
Talent Acquisition and Engagement | Hiring Solutions | Central Human Resources
Compensation Range
$5,468.83 - $7,878.17 CAD Monthly
The Compensation Range is the span between the minimum and maximum base salary for a position. The midpoint of the range is approximately halfway between the minimum and the maximum and represents an employee that possesses full job knowledge, qualifications and experience for the position. In the normal course, employees will be hired, transferred or promoted between the minimum and midpoint of the salary range for a job.
Posting End Date
May 10, 2023
Note: Applications will be accepted until 11:59 PM on the day prior to the Posting End Date above.
Job End Date
Job Description Summary
Acting as a HR Business Partner for UBC Hiring Solutions, this position is responsible for providing the unit with general Human Resource related activities with a focus on recruitment and selection. Provides advice and makes recommendations on general human resources management issues such as contract interpretation, job evaluation, classification and performance management.
This position develops and implements a recruiting program that will attract the high quality talent needed to execute and achieve established goals and objectives for UBC Hiring Solutions. Duties and accountabilities include recruitment of talent as well as establishing and maintaining an active network of contacts throughout the community and ensures accurate preparation of all documents related to employment offers. Manages the classification, recruitment and compensation business processes and ensures accurate, effective and efficient use of the HRMS (Human Resource Management System) in consultation with their colleagues within the department and client- departments across the entire university.
Provides advice and recommendations on all aspects of employee lifecycle activities, including taking the lead on HR reporting. Provides general advice and guidance in regards to interpretation of the collective agreements and other agreements and handbooks governing conditions of employment. Responds to enquiries from clients. Refers all complex and sensitive HR issues to their direct supervisor accordingly.
Organizational Status
Reports to the Unit Head of UBC Hiring Solutions. Works with all levels of management and staff within the greater university community. as well as collaboratively with external staffing companies, government departments and agencies and provides day to day work guidance of Recruiting Associates and Admin Support staff.
Works with various departments within UBC, including the central UBC Human Resources Department.
Work Performed
1. Oversees the full cycle recruitment and selection process from sourcing through selection.
2. Provides information and advice to departments for pre-employment testing needs.
3. Manages the University s LinkedIn Recruiter seat and oversee the usage of the job slots.
4. Provides information and advice to employees regarding interpretation of collective agreements and other agreements and handbooks governing conditions of employment.
5. Provides information and general advice on University policies, procedures and practices and refers complex matters to Unit Head for advice and guidance.
6. Supports change initiatives within the Unit.
7. Participates in the development and delivery of employee engagement events, training programs as required.
8. Participates on University and program committees as required.
9. Performs other HR duties and HR/recruitment projects as required.
10. Manages and oversees compensation matters and salary administration activities with Central HR, Compensation, and department Managers
11. Job description reviews;
12. Oversees compensation matters and supports departmental managers on implementation of salary administration for all staff groups including probationary period, progression to midpoint and merit increases.
13. Responsible for the coordination of leave management records (vacation, sick and attendance). Oversees all leave management activities including maternity, parental, medical, unpaid leaves as well as reduced appointment and secondments.
14. Responsible for the accurate preparation and approvals of all documents (paper or electronic) related to staff transactions including; employment offers, salary changes, leaves, promotions, layoffs, resignations, retirement, transfers, promotions etc. and ensure that they adhere to the various employment agreements.
15. Provides information and advice to employees regarding the interpretation of collective agreements and other agreements and handbooks governing conditions of employment.
16. Leads all aspects of the onboarding process, coordinating training, support with system and application set-up, and working with managers and central HR team to ensure proper employee orientation to UBC.
17. Advises on and authorizes forms relating to processing employee items ensuring accuracy is maintained (e.g. change in salary, change in position, transfer and severance, etc.).
18. Assists with the coordination of Human Resources training programs and coordinates other special projects as required, including updating and maintaining internal process manuals.
19. Provides information and general advice on University policies, procedures and practices and refers highly sensitive matters to a Human Resources Manager for advice and guidance.
20. Leads projects related to creating efficiencies and effectiveness and/or in response to client feedback to enhance daily operational requirements and service levels within role which include: unit- wide orientations, engagement initiatives and learning and development.
21. Supports immigration processes and administration as required.
22. Participates on University and departmental committees as required.
23. Performs other HR duties and HR projects as required.
Consequence of Error/Judgement
Inappropriate advice or inaccurate information provided to client may result in the filing of grievances, arbitration processes, or the initiation of litigation. Any of these outcomes may have significant financial consequences for client departments, may have a negative impact on the University s relationship with unions and associations and/or may contribute to an unfavorable public image of the University. Failure to deliver services to departments in a timely manner may result in a disruption of client department operations. If confidentiality is mishandled or breached, professional careers may be affected. Providing incorrect data could have adverse budgetary consequences; mismanagement of staff could cause distress and diminish work flow, adversely affecting staff morale and operation of the Department.
When dealing with prospective candidate personal information, confidentiality is essential, and employee is required to use sound judgment when sharing information. The impact of error relating to poor hiring decisions could result in additional work and/or substantial monetary loss to the department including but not limited to discrimination lawsuits, human rights claims or other judicial proceedings. Position is subject to working under pressure and to meeting deadlines. Poor judgment or failure to act in a professional, tactful and discretionary manner will have an adverse effect on the image of Staff Finders department and UBC Human Resources.
Supervision Received
This position works under the direct supervision of the Hiring Solutions Unit Head, however, is expected to be able to take initiative, problem solve, determine course of action and then follow through independently with minimal supervision.
Supervision Given
Supervises temporary staff and office admin staff, as required. Provides day to day work guidance of junior Recruiters.
Preferred Qualifications
Undergraduate degree in a relevant discipline.Minimum of three years experience or the equivalent combination of education and experience.-Demonstrated ability to build, manage and maintain high-quality and productive relationships across cultural difference
Acting as a HR Business Partner for UBC Hiring Solutions, this position is responsible for providing the unit with general Human Resource related activities with a focus on recruitment and selection. Provides advice and makes recommendations on general human resources management issues such as contract interpretation, job evaluation, classification and performance management.
This position develops and implements a recruiting program that will attract the high quality talent needed to execute and achieve established goals and objectives for UBC Hiring Solutions. Duties and accountabilities include recruitment of talent as well as establishing and maintaining an active network of contacts throughout the community and ensures accurate preparation of all documents related to employment offers. Manages the classification, recruitment and compensation business processes and ensures accurate, effective and efficient use of the HRMS (Human Resource Management System) in consultation with their colleagues within the department and client- departments across the entire university.
Provides advice and recommendations on all aspects of employee lifecycle activities, including taking the lead on HR reporting. Provides general advice and guidance in regards to interpretation of the collective agreements and other agreements and handbooks governing conditions of employment. Responds to enquiries from clients. Refers all complex and sensitive HR issues to their direct supervisor accordingly.
Organizational Status
Reports to the Unit Head of UBC Hiring Solutions. Works with all levels of management and staff within the greater university community. as well as collaboratively with external staffing companies, government departments and agencies and provides day to day work guidance of Recruiting Associates and Admin Support staff.
Works with various departments within UBC, including the central UBC Human Resources Department.
Work Performed
1. Oversees the full cycle recruitment and selection process from sourcing through selection.
- Ensures high quality of recruitment activity for the Hiring Solutions roster; creatively source for candidates and establishing a pipeline for hard to fill positions;
- Establishes and maintains relationships with client departments to stay abreast of current and future hiring and business needs and works with the staff to identify hiring goals;
- Works in collaboration with the Hiring Solutions staff in an efficient manner to meet the recruitment needs in a high pressure, fast paced environment.
- Understands the competitive market for specialized positions and make recommendations for opportunities for recruitment;
- Conducts assessments, make recommendations for improving the Hiring Solutions recruitment procedures and policies to attract high quality talent;
- Initiates and evaluates opportunities for development and implementing creative approaches for recruitment efforts;
- Manages the candidate experience by ensuring all candidates have positive interaction with UBC through all stages of recruitment process; helps to maintain the UBC brand with all prospective employees.
- Create and foster relationships with diverse professional organizations to attract and recruitment candidates;
- Develops and reviews job descriptions, works with Hiring Managers to ensure the job descriptions accurately reflect the position duties and responsibilities
- Organize and conduct job fairs and seminars and reaches out to variety of diverse communities for opportunities to provide organization information and build rapport;
- Creates customized application forms, interview questions, determines pre-employment skills assessments and other screening tools to evaluate the candidates using an applicant tracking system (ATS);
- Oversees onboarding process;
- Works with UBC HR professionals with expertise in collective agreement interpretation, duty to accommodate obligations, marketing and branding strategies;
- Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
- Promotes the services of the Unit to internal stakeholders and promotes UBC to external audience as employer of choice;
- Participates in developing marketing initiatives for the Unit;
2. Provides information and advice to departments for pre-employment testing needs.
- Facilitates the testing sessions on behalf of the departments;
3. Manages the University s LinkedIn Recruiter seat and oversee the usage of the job slots.
4. Provides information and advice to employees regarding interpretation of collective agreements and other agreements and handbooks governing conditions of employment.
5. Provides information and general advice on University policies, procedures and practices and refers complex matters to Unit Head for advice and guidance.
6. Supports change initiatives within the Unit.
7. Participates in the development and delivery of employee engagement events, training programs as required.
8. Participates on University and program committees as required.
9. Performs other HR duties and HR/recruitment projects as required.
10. Manages and oversees compensation matters and salary administration activities with Central HR, Compensation, and department Managers
11. Job description reviews;
- Recommended classification levels proposing recommendations to facilitate equity among positions within the unit.
12. Oversees compensation matters and supports departmental managers on implementation of salary administration for all staff groups including probationary period, progression to midpoint and merit increases.
13. Responsible for the coordination of leave management records (vacation, sick and attendance). Oversees all leave management activities including maternity, parental, medical, unpaid leaves as well as reduced appointment and secondments.
14. Responsible for the accurate preparation and approvals of all documents (paper or electronic) related to staff transactions including; employment offers, salary changes, leaves, promotions, layoffs, resignations, retirement, transfers, promotions etc. and ensure that they adhere to the various employment agreements.
15. Provides information and advice to employees regarding the interpretation of collective agreements and other agreements and handbooks governing conditions of employment.
16. Leads all aspects of the onboarding process, coordinating training, support with system and application set-up, and working with managers and central HR team to ensure proper employee orientation to UBC.
17. Advises on and authorizes forms relating to processing employee items ensuring accuracy is maintained (e.g. change in salary, change in position, transfer and severance, etc.).
18. Assists with the coordination of Human Resources training programs and coordinates other special projects as required, including updating and maintaining internal process manuals.
19. Provides information and general advice on University policies, procedures and practices and refers highly sensitive matters to a Human Resources Manager for advice and guidance.
20. Leads projects related to creating efficiencies and effectiveness and/or in response to client feedback to enhance daily operational requirements and service levels within role which include: unit- wide orientations, engagement initiatives and learning and development.
21. Supports immigration processes and administration as required.
22. Participates on University and departmental committees as required.
23. Performs other HR duties and HR projects as required.
Consequence of Error/Judgement
Inappropriate advice or inaccurate information provided to client may result in the filing of grievances, arbitration processes, or the initiation of litigation. Any of these outcomes may have significant financial consequences for client departments, may have a negative impact on the University s relationship with unions and associations and/or may contribute to an unfavorable public image of the University. Failure to deliver services to departments in a timely manner may result in a disruption of client department operations. If confidentiality is mishandled or breached, professional careers may be affected. Providing incorrect data could have adverse budgetary consequences; mismanagement of staff could cause distress and diminish work flow, adversely affecting staff morale and operation of the Department.
When dealing with prospective candidate personal information, confidentiality is essential, and employee is required to use sound judgment when sharing information. The impact of error relating to poor hiring decisions could result in additional work and/or substantial monetary loss to the department including but not limited to discrimination lawsuits, human rights claims or other judicial proceedings. Position is subject to working under pressure and to meeting deadlines. Poor judgment or failure to act in a professional, tactful and discretionary manner will have an adverse effect on the image of Staff Finders department and UBC Human Resources.
Supervision Received
This position works under the direct supervision of the Hiring Solutions Unit Head, however, is expected to be able to take initiative, problem solve, determine course of action and then follow through independently with minimal supervision.
Supervision Given
Supervises temporary staff and office admin staff, as required. Provides day to day work guidance of junior Recruiters.
Preferred Qualifications
Undergraduate degree in a relevant discipline.Minimum of three years experience or the equivalent combination of education and experience.-Demonstrated ability to build, manage and maintain high-quality and productive relationships across cultural difference
- Demonstrated ability to effectively communicate and interact with empathy, understanding and, respect of diverse and divergent perspectives and behaviours
- Works in a collaborative and inclusive manner, fostering equitable experiences and a respectful environment for all staff
- Acknowledges, reflects upon and challenges one s own biases and assumptions
- Recognizes and addresses personal and institutional assumptions and behaviours that create barriers to inclusion
- Actively seeks to understand the climate of reconciliation in Canada and at UBC and its relationship with UBCs commitment to inclusion
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