About us

We are professional, inclusive, supportive, and our goal is to increase the quality of life and well-being of people on the Autism Spectrum through education, advocacy, and support. .

Our work environment includes:

• Casual work attire
• Relaxed atmosphere
• Flexible working hours
• Safe work environment

The Support Navigator’s duties will include, but are not limited to, the following:

• Respond to community requests and general inquiries by phone and email.
• Support individuals, families, and caregivers through effective listening and communication and provide resources and an understanding of how to navigate the Canadian healthcare system as it relates to autism services.
• Create and maintain a service provider directory specific to Autism Canada’s Community Assistance Program (CAP).
• Process and field all applications for Autism Canada’s Community Assistance Program (CAP) and all administrative tasks associated with Family Support and CAP.
• Develop and implement analysis of funding programs by Province and Territory.
• Keep up to date on the political environments, grants, funding, and community / regional resources available across Canada.
• Perform research on various platforms for the latest news and publications as it relates to educational support, family support and support in the workplace.
• Assist in the organization of events and conferences as required.

Eligibility:

• Live in Canada, with a home-based office.
• Legally entitled to work according to the relevant provincial/territorial legislation and regulations.
• Satisfactory current Vulnerable Sector Check and Criminal Records Check.
• Comfortable and effective working independently in a remote environment.

Qualifications & Experience

The Support Navigator will be committed to Autism Canada’s mission and will demonstrate the requisite qualifications, including:

• A post-secondary degree in a relevant field i.e., Community Support Work, Social Service Work, Disability Support Work. An equivalent combination of education and experience will be considered.
• A minimum of three (3) years’ experience working in a related discipline including providing support to individuals and caregivers and/or a minimum of one (1) year experience with service navigation or case management.
• Proficient oral and written communication skills in English. French language skills considered a strong asset.
• Computer proficiency in using the MS Office suite, with an emphasis on database management in Excel, Canva, Adobe and other software provided.
• Excellent interpersonal skills with a strong sense of diplomacy and professionalism.
• Ability to develop creative ideas, work independently, and display impeccable attention to detail.

Work Conditions:

The role is conducted primarily by the Support Navigator’s home office. Work is primarily conducted virtually using a computer and/or laptop and phone. Some evening and weekend work will be required, and some travel will be required.

Job Types: Full-time, Fixed term contract
Contract length: 36 months

Salary: $40,000.00 per year

Benefits:

• Casual dress
• Store discount
• Work from home

Schedule:

• Monday to Friday

Work Location: Remote

Application deadline: 2023-03-15
Expected start date: 2023-04-03

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