Cornerstone International Community College of Canada (CICCC) is one of the most prominent private colleges in Vancouver. We have more than 40 years of experience in providing high-quality academic studies and practical work experiences while providing up-to-date and relevant programs.

We are a unique institution by providing personal attention with our international and multilingual team, individual career guidance, and a variety of academic and cultural activities that add new dimensions to the educational experience.

The role

We are currently looking forward to welcoming a full-time Student Service Representative. You’ll be part of a team of experienced and passionate people who believe in higher education and work hard behind the scenes to help its students thrive in Canada.

Job responsibilities

Supporting Cornerstone services and community knowledge acquisition by:

• Answering new student questions about essential campus services
• Conducting workshops and learning sessions about campus services
• Supporting a peer-to-peer network between new students for sharing
  
• Support different departments in preparing and delivery of online and in-person recruitment events such as information sessions, campus tour, webinar, student fairs, and high school visits
• Assist prospective students with navigating our LMS and provide students with admission-related information such as program, the application process, admission requirements, etc. via a variety of social media channels and in-person
• Work with databases, compiling reports, and other project work as required.
• Answer general questions about student experiences with study abroad and global citizenship.
  
• Any other duties as assigned by management.

About you

• Education in Sales, Marketing, Internation Business or related field
• 2 or more years’ experience in a Customer Service position, preferably in education sector.
• Fluent in Spanish y is a must. Portuguese is preferred.
  
• Excellent communication skills (both verbal and written)
  
• Experience working in multi-cultural environment
• Flexible and able to adapt to new strategies

We offer:

• Competitive compensation
• Fun in-person off-sites get-togethers
• Your welcome pack at your arrival
  
• Healthy (and not so healthy) snacks in the office
• Dog friendly office
• Hybrid work model
• A fun, friendly team of highly motivated people with different skill sets and backgrounds
• The chance to work for a dynamic and fast-growing company where you can make the difference

If you'd like to be considered for this position, please apply below. We look forward to hearing from you!

Please note that only those applicants shortlisted will be contacted. If you do not hear from us about this position, please accept our sincere appreciation for your interest in Cornerstone.