For over 35 years Northern Reflections has been in business attracting top talent to be the best specialty fashion apparel brand in our industry. With a thriving ecommerce business with stores coast to coast in Canada, we are an innovative and passionate team striving to deliver an exceptional customer experience. Our quest for enthusiastic, cutting-edge people is vital to strengthening the brand, building trust and continued company growth.

We provide an environment of empowerment where cross-functional teams collaborate and support one another to achieve mutual goals. We value high performance teams where our Associates passionately engage in building relationships which fosters loyalty and trust. We pride ourselves in building lasting relationships with our Customers through an exceptional experience.

As our business evolves, our vision has remained constant....

We are devoted to our customers, passionate about our brand, and inspired by our people.

Reporting to the District Sales Manager, Northern Reflections is looking for a Store Manager that will drive profitable sales growth while having full accountability for key financial results. You will recruit, develop, train and coach a high performance selling team. You will lead your team with passion and enthusiasm to ensure that your store delivers a first class customer experience.

RESPONSIBILITIES:

• Drive your store team to focus on key financials including sales, conversion,
• Ensure the achievement of customer satisfaction through strong customer service
• Effectively train, coach and develop your team through Northern’s Fundamental Sales Training Program
• Select, develop, build and motivate a high performance sales team
• Maintain all aspects of expense control to maximize profit opportunity
• Ensure visual presentation standards are used to support the sales focus

QUALIFICATIONS:

• 1-3 years retail management experience in a specialty store, preferably apparel.
• Proven ability to drive a result-oriented sales team.
• Proven leadership and coaching skills
• Understanding of retail financial knowledge, and ability to recognize personal impact in driving sales
• Demonstrated ability to recruit, select and develop top-level Associates.
• Excellent customer service approach with both internal and external partners.
• Some Community college or undergraduate University education, preferably in retailing or business.

Work Remotely

• No

Work Remotely

• No

Job Types: Full-time, Permanent

Benefits:

• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• Store discount
• Vision care

Schedule:

• Day shift
• Monday to Friday
• Night shift
• Weekend availability

Work Location: One location

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