Who We Are
Jolera offers MSPs & IT solution providers next-generation managed services, enabling them to create world-class experiences for their clients. Your clients receive award-winning solutions built on over 20 years of experience servicing businesses worldwide. Jolera headquarters are in Toronto and we have offices all across Canada.

We’ve helped transform hundreds of MSPs & solution providers worldwide! With our collection of tenured experts, we provide an elevated managed service experience for a variety of clients. At Jolera, we treat each MSP partner with specialized care and uniquely organize our products for your individual business needs.

Who You Are
You will be responsible for winning new business, and generating and maximizing revenue through selling Jolera services through Channel partners to end-user prospects and customers. You will also assist the Channel partners and internal sales team with coordinating services and enhancing customer experience.

This role within Jolera offers an opportunity to participate in a growing and intellectually stimulating industry that allows us to solve our customer’s complex business problems. You will help partners and the internal sales team sell IT professional, security, and managed services solutions to customers that are seeking to enter new markets, provide new services, re-tool their businesses to focus on their core competencies, and solve complex IT challenges. You get to do this representing a customer-centric Jolera team who are striving to make the future exciting, efficient, and risk-free. The individual must be an excellent communicator, tactful diplomat, problem solver, thinker, and analyzer – with the ability to understand and respond to client needs in a rapidly changing financial environment. This is a fast-paced environment where we learn and grow every day.
Do you have the passion and desire to become a trusted advisor and IT solutions architect?

What You Will Do

• Assist partner and internal sales executives in the technical qualification of new sales opportunities, understand customer requirements, and articulate the value proposition of Jolera Inc. to senior technology executives.

• Present and demonstrate Jolera’s products to technical and non-technical audiences.

• Respond to customer requests for information including the completion of RFIs and RFPs.

• Developing lasting and valued business relationships with clients and industry influencers

• Maintaining levels of knowledge and expertise regarding our Channel Partners and their respective customers, their industries, outsourcing, security services, managed services, and information technology

• Preparing business cases, proposals, SoW’s, presentations, quotations, contracts, and supporting documentation as required

• Handling and forwarding technical and operations questions or issues that may arise during a sales pursuit, and managing appropriate customer expectations throughout the sales cycle, ensuring Jolera’s role as a trusted partner to the Global IT Channel

Qualifications

• Microsoft Solutions

• MS Active Directory / Windows Server

• MS Exchange

• MS O365

• MS SQL

• MS Azure / EMS

• MS Hyper-V

• MS Skype for Business

• Servers (DELL, IBM)

• Storage Solutions (DELL/EMC, HP, IBM)

• Networking (HPE, DELL, Cisco)

• Security Services

• Penetration testing (nice to have)

• Vulnerability assessments (nice to have)

- Backup and Disaster Recovery (Including as-a-service)

• VMware

• Citrix Virtual Apps/Desktops

• IT Outsourcing / Managed Infrastructure services

• Monitoring/management

• Service / Help Desk

• Cloud platforms and services familiarity;

• MS Azure

• Amazon Web Services (AWS)

• Google Cloud

• Working knowledge of financial models related to the delivery of IT-related projects

*Required Experience:
*

• Minimum 5 years of experience architecting complete IT service solutions

• Previous Industry experience in Solution Development, Pre-Sales, Consulting, or Customer facing technical roles

• Demonstrated experience in identifying and understanding customer technical/business needs and translating them into viable integrated solutions

• Consultative selling experience

• Industry Experience is a must

• Experience working in a fast-paced, dynamic, rapidly growing environment

• Excellent communications skills and interpersonal skills, both written and verbal

• Excellent administrative, organizational, and time management skills

• Ability to deal effectively with a wide range of individuals.

• Ability to travel

What We Offer

• Work remotely 2 days, and 3 days working in the office.

• Competitive compensation package

• Young and dynamic corporate culture

• Competitive benefits package

• Company Perks, Good Life gym, and various brand discounts

• Opportunity to advance skills through technical certifications and internal training programs.

Job Type: Full-time

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