As the pioneer and innovator of Quartz Surfacing solutions, Caesarstone sparked a revolution in the global market for countertops. As we continue to transform the surface industry through quality, passion and hard work, we are committed to building empowered teams and delivering a second-to-none customer experience.

Caesarstone proudly maintains a leading presence in more than 50 countries, with our global head office in Israel, along with four state-of-the-art manufacturing plants in the USA, Israel, and India. With our North American headquarters in Charlotte, NC, our teams reach across multiple regions across the USA and Canada.

At Caesarstone, we believe our employees are the backbone of our company. We are committed to hiring team members who are creative, innovative, dedicated and disciplined. We are a thriving company with a variety of career opportunities seeking forward-thinking professionals to join our team. We offer exceptional benefits, competitive salaries, and a compassionate and collaborative company culture. Come join our team!

Territory Includes: (Mississauga to Kingston)

A Dynamic goal-oriented sales professional with tenacity, winning spirit, and the ability to be a strong performer in a fast-paced team environment. The Account Manager serves as the primary business contact for the assigned Fabricator customer groups and is expected to consistently provide excellent customer service to accounts, as well as represent client needs and goals within the organization. In addition to building existing business relationships the Business Development Manager will also be identifying new opportunities within their channel market.

RESPONSIBILITIES:

• Analyze the market on an ongoing basis to ensure proper understanding of ALL competitor information and segmentation.
• Maximize sales and specification of Caesarstone products
• Support with payment collections if needed and is responsible for all customer communications and conflict resolution.
• Educate customers on product properties, use and applications, so that they in turn will influence consumers positively to choose Caesarstone.
• Ensure that promotional product displays are implemented and maintained at the point of sale
• Call on all clients “In Person” on a regular basis to ensure they have adequate support throughout the sales cycle.
• Ensures that customer issues are dealt with in an efficient manner, informing the Regional Manager of any problems that may arise.
• Works with the Warranty Department to resolve any issues related to fabricator installations.
• Gather market information from clients on their use of Caesarstone and other brands, regarding quality, color selection, service, installation, etc.
• Ensures that all internal order processes and procedures are followed
• Provides regular two-way communication between the customer and the customer service team
• Understands company capabilities and service, and effectively communicates all offerings to the customer.
• Keep an up-to-date database (CRM) on all customer accounts; capture appropriate details of activities

QUALIFICATIONS:

• University degree in business or related field preferred
• Minimum of 5 years of experience in professional sales capacity, account management, business development and brand building in competitive B2C or B2B environment
• Experience in the Building Material and/or Kitchen and Bath Industry would be an asset
• Ability to self-motivate and conduct business with minimal supervision
• Proven track record in delivering results and adding significant value in building Brand Equity
• Strong client relationship skills
• Strong track record of excellence in achieving sales targets
• Dependable and team oriented
• Strong communication, interpersonal and analytical skills
• Able to work with tight deadlines in a multi-task, high priority environment
• Solid negotiation, conflict resolution, with strong problem identification and problem resolution skills.
• Able to effectively communicate both verbally and in writing.
• High level of proficiency with Microsoft suite of products, SF CRM.

WORKING CONDITIONS:

• Frequent travel is required, often up to several hours of driving per day.
• Ability to travel to, attend, and conduct presentations.
• Manual dexterity required to use desktop computer and peripherals.
• Occasional lifting of items up to 50 lbs.

Exposure to variable weather conditions is likely

The candidate will show leadership and initiative. They will demonstrate an entrepreneurial flair and will have creativity and self-motivation. They must be able to work independently and must have the capacity to multitask. Furthermore, they must be able to bring initiatives to full completion without close supervision.

We are committed to fostering an inclusive and accessible environment. Caesarstone is an equal opportunity employer committed to diversity and inclusion. Caesarstone Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

OUR COMPANY VALUES

People First: We treat each other with fairness and respect, consistently provide opportunities for growth, and health and safety are our first priority.

Accountability: Together, we take ownership of our actions, business and future.

Innovation: We are committed to fresh thinking and breakthrough ideas that create value.

Winning Spirit: We are enthusiastic and foster a ‘can-do’ attitude in striving to be No 1. We are committed to excellence and share and celebrate our achievements.