Product Operations Specialist - Creative Job at Arc'teryx
Your Opportunity at ARC’TERYX:
As the Product Operations Specialist, you will partner closely with multiple stakeholders throughout the organization to support the evolution and management of the Go-to-Market process, with a specific focus on the Product Creative (Design, Development, Colour and Advance Concepts) teams’ inputs and outputs. In this role, you will help to identify process improvements to maximize efficiency and help the Product Creative team in achieving business targets.
This role is based out of our North Vancouver office and is expected to be performed on-site. Candidates must be eligible to work in Canada.
Meet Your Future Team:
The Product Operations team optimizes the intersection of product, supporting through cross-functional teams to improve alignment, communication, and processes around the product. We build a foundation for excellence through reinforcing product strategy with metrics, infrastructure, business processes, best practices, budgeting and reporting.
If you were a Product Operations Specialist now, here are some of the core activities you would be doing:
- Managing all inputs/outputs of the Product Creative team with relation to the Go-to-Market Calendar, ensuring all deliverables are on time, and that any risks or changes are communicated and solutioned with the Product Ops Specialist
- Supporting the evolution of the Go-to-Market process, and how the Creative teams plug into their cross-functional partners
- Supporting the linking of creative processes into all required cross-functional departments within the Go-to Market calendar
- Supporting the creation/implementation of SOPs and process mapping using standard templates
- Building close relationships with Design, Development, and Advanced Concepts teams and supporting change management initiatives and stakeholder engagement
- Supporting with analyzing current business processes and collaborating with users to identify process improvement areas to help maximize efficiency
- Recommending new process, process flows, tools or systems solutions that are aligned with company goals
- Maintaining user guides and online help tools
- Preparing meeting agendas as needed
- Collaborating with other Product Ops Specialists to document end-to-end processes as needed
Are you our next Product Operations Specialist?
- You have 3+ years’ experience in an operational role (project coordination, product operations, product management, etc), preferably in the apparel industry
- You pose a high level of analytical and critical thinking
- You have excellent interpersonal skills and the ability to work with all levels of stakeholders
- You have the ability to explain, articulate, and document concepts, business processes, systems and business requirements efficiently
- You have confidence in communicating and collaborating amongst large and diverse audiences
- You have the ability to effectively manage multiple competing priorities
- You have a willingness to improve your skills independently in new technologies and solutions
- You are proactive in identifying the root cause of issues, seeking the best (sometimes not the easiest) solutions with an unwavering commitment to do what is right
- You remain highly flexible and adaptable when faced with ambiguity
- You effectively balance autonomy and collaboration
- You inspire breakthrough thinking and continuous improvement
- Your passion for your work is paralleled by your passion for getting outside and living it
Equal Opportunity
Arc’teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance.
Creating an inclusive workplace is connected to our core value Do Right while also having the added benefit of helping make our business better. We believe inclusion helps us to create a healthier, happier workplace, drive creativity and innovation, and reflect the communities where we operate.
All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values.
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