Title: Outreach Worker - Multiple positions available
Location: Coquitlam, BC
Position Status: Temporary Full-time 37.5 hrs/week
Reports to: Program Manager

Salary: Starting at $24.30 per hour

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Do you possess the gift of empathy that allows you to make genuine connections with people? Are you motivated by using your talents to support others in their personal growth? Come work for one of BC’s top not-for-profit societies!_

THE OPPORTUNITY

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Job Summary*
Reporting to the Coquitlam E.R.C. Program Manager, the Outreach Worker provides housing and case management services to clients experiencing homelessness within a harm reduction housing model. This is temporary role with the possibility of extension based on funding.

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Work Performed*

• Ensure harm reduction supplies are accessible to members of the community, despite living circumstances or other factors that limit access to services
• Maintain accurate statistics throughout practice and provide monthly reports
• Provide client transportation when needed
• Provide immediate outreach assistance to meet our clients where they are at. This may include referrals to other emergency shelters
• Case-planning assistance to help residents get identification, apply for income assistance and set housing goals
• Accompany clients to appointments, shopping, recreational activities and/or housing viewings
• Assists with more permanent housing options including supportive housing and subsidized housing
• Discharge planning services and ongoing case management
• Provide support for clients to develop life skills and support community engagement
• Establish and maintain appropriate community partnerships within the Tri-Cities
• Provide community Naloxone training

THE CANDIDATE

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Qualifications*

• Post-secondary diploma (e.g., 2 to 3 years) in social sciences, counselling, social work, community services, etc.
• 3 to 5 years of experience working with marginalized populations, substance use services, mental health, corrections, etc., or equivalent
• Satisfactory completion of a criminal records check with vulnerable sector screening
• Satisfactory completion of Tuberculosis Screening form
• Satisfactory completion of Employee Immunization Record form
• First aid certification with CPR
• Valid driver’s license and driver's abstract
• Ability to administer Narcan and respond effectively to overdose. Knowledge of infection control standards and ability to follow infection control policies

Skills and Knowledge

• Knowledge of Windows, Microsoft Word, Excel, and database management systems
• Knowledge of case management processes and procedures; trained and experienced in professional record keeping, report writing and statistics
• Experience in administering medication using a Medication Administration System
• High level of integrity and dependability with a strong sense of urgency and results-orientation
• Strong problem solving, analytical, and creative skills with the ability to exercise sound judgement and make decisions based on accurate and timely analyses
• Strong interpersonal skills and ability to communicate effectively in writing and verbally in English
• Ability to engage, facilitate, support, empower and increase motivation for change; actively involving the residents/alumni in the change process and encouraging the resident to take responsibility for the outcomes they achieve
• Ability to form effective collaborative relationships with clients utilizing strong relationship-building and de-escalation skills
• Ability to work in a trauma-informed framework
• Demonstrated knowledge of concurrent disorders, addictions, and homelessness
• Ability to respond effectively to crisis
• Demonstrated skills in the areas of housing, case management and outreach services.
• Demonstrated skills and knowledge in harm reduction model.

PHOENIX SOCIETY
The Phoenix Society is an accredited, multi-service agency serving the Lower Mainland of British Columbia and dedicated to providing accessible services and opportunities to people who face barriers related to addiction, mental health, housing, education, criminal justice involvement and/or employment.

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Vaccination Requirement*
Effective October 26 2021, all new hires at the Phoenix Society require full COVID 19 vaccinations (have a series of a World Health Organization-approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Individual medical exemptions must be approved by the Provincial Health Officer.

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What we offer*

• Employer-paid training such as First Aid, NVCI, MHFA, WHMIS and more
• Disability and Life insurance
• Employee Assistance Program
• 100% Employer Paid Extended health care (Dental, Vision, paramedical)
• Flexible schedule
• Matching RRSP contribution
• 6 sick and 6 personal leave days a year
• Education and Training allowance
• Bring your dog to work

Commitment to Equity, Diversity & Inclusion:
Phoenix Society is an Equal Opportunity Employer and welcomes all applicants to apply and does not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.

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CLOSING DETAILS*
Application Process: Please apply with a cover letter and resume on this site.
Application Deadline: The position will be filled as soon as a suitable candidate

Job Type: Full-time

Salary: $24.30 per hour

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