Medical Office Admin Support for New West/Tri-Cities

Position Brief

The Fraser Northwest (FNW) Division of Family Practice is a non-profit organization that supports family physicians in New Westminster, Coquitlam, Port Coquitlam, and Port Moody, B.C. The Medical Office Admin Support will have the unique opportunity to work in different clinics across the community, gaining experience in a variety of different settings. This position will provide services to clinics by contributing a second set of hands for additional support as needed. This position is temporary until March 31, 2023 with potential to become permanent.

Who You Are

You are passionate about building relationships and helping people/teams succeed, comfortable with change and you like to help people. You are easily adaptable to new situations and environments and enjoy challenges brought about by new experiences. Most importantly, you care about people and understand how important being able to access a family doctor is - you want to make a difference!

Qualifications

• Experience with computers and basic computer softwares
• Excellent written and oral communication skills
• Excellent customer service skills and strong patient focus
• Strong organizational and prioritization skills
• Strong commitment to privacy and security
• Strong team player with a “can-do” attitude
• Adaptable to multiple environments and a variety of tasks
• Ability to work in a fast-paced environment; detail-oriented and accurate
• Experience in an administrative environment considered an asset
• Must be legally entitled to work in Canada
• Must have a vehicle to attend the different sites

Compensation

$25/hour

Availability

Hours are primarily between Monday to Friday (morning to early evening) but will include occasional weekends. Full-time availability preferred but may be able to accommodate part-time.

Location

Family practice clinics located in New Westminster, Coquitlam, Port Coquitlam, and Port Moody.

Duties & Responsibilities

Duties are dependent on clinic needs but may include but are not limited to:

• Opening and closing tasks
• Restocking rooms and supplies
• Taking inventory
• Greeting patients
• Escorting patients to their exam rooms
• Telephone triage
• Booking follow up appointments with patients
• Scanning & linking documents
• Data input
• Filing & faxing
• Basic clinic/office cleaning
• Sanitizing and turning over rooms
• Autoclaving instruments
• Refilling CryAc (liquid nitrogen)
• As needed support, as identified by each clinic at the time

Thank you to those who apply, however, only those selected for an interview will be contacted.

Job Types: Full-time, Part-time, Fixed term contract

Salary: $25.00 per hour

Flexible Language Requirement:

• French not required

Schedule:

• 4 hour shift
• 8 hour shift
• Day shift
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Coquitlam, BC: reliably commute or plan to relocate before starting work (required)

Application question(s):

• What tasks are you not interested in performing in your next position?
• What are some challenges you experience when adapting to a new job?
• What methods do you use to check for quality, especially when you have to meet tight deadlines?
• Why do you want to work in healthcare?
• What is something we should know about you that will make you stand out from other applicants?

Education:

• Secondary School (preferred)

Experience:

• Office Administration: 1 year (preferred)

Shift availability:

• Day Shift (preferred)
• Night Shift (preferred)

Work Location: One location

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