Grow your career with a company that shares your passion! Our Healthcare Division has an exciting new opportunity to join the Sodexo team as our next Manager, Soft Services.

Sodexo is the global leader in services that improve Quality of Life, an essential factor in individual and organizational performance. Operating in 67 countries, we serve over 100 million consumers each day through our unique combination of services. We pride ourselves on being committed to the highest standard of Employment Equity and Diversity. By partnering with the Stop Hunger Foundation, we have dedicated ourselves to a corporate responsibility by fighting hunger worldwide. Start your journey with Sodexo, as we continue to grow across Canada!

How You’ll Make an Impact:

• Operations – Leads implementation plans for environmental service programs, ensures compliance to all programs, including quality assurance auditing, customer feedback surveys, safety audits, safety initiatives, efficiency initiatives, and provides reports and recommendations regarding operational efficiencies.
• HR, Training & Hiring Related – Manages, coaches, motivates and develops direct reports, which may include managers, supervisors and/or front-line employees, collaborates with HR and Union to resolve issues, respond to grievances and interpret CBA, meets with Union and consults on other LR/Union related issues. Ensures completion of safety training and compliance. Audits performance and work ensuring adherence to policies and procedures, arranges for new and remedial training, performs performance management, coaching discussions and discipline as required. Oversees and/or directs the hiring and staffing for the area of responsibility to ensure appropriate staffing levels and adherence to labour budgets.
• Safety - Performs daily, weekly, monthly and annual safety checks and inspections as required, performs safety observations on employees, conducts regular safety walks and trainings, conducts safety investigations, completes reporting on all safety related tasks, ensures compliance within IMS system for training and physical safety tasks as appropriate.
• Procurement – Oversees the procurement of equipment and supplies to ensure adequate supply and distribution of consumables and supplies. Oversees the sourcing of alternate options in the event of shortages, specialized products and to ensure optimal pricing is maintained. Assists with the preparation of budgets for equipment and supplies as well as labour and ensures adherence to all relevant budgets
• Scheduling – Dispatches and prioritizes work assignments and employees ensuring client needs and expectations are met in accordance with contract or oversees dispatch of same. Arranges and allocates resources to special project cleaning assignments ensuring client expectations are met. Processes or oversees the processing of Kronos (time and attendance) and payroll functions for area of oversight as required

What You’ll Need to Succeed:

• Post- secondary degree or diploma in management, business or related field or related field or equivalent education and experience
• 2-3 years’ experience in a Soft Services environment in a hospital or related healthcare environment – Acute / LTC or Seniors Living
• Enrolment in Canadian Association of Environmental Management (CAEM) / Ontario Healthcare Housekeepers Association (OHHA)/ Ontario Hospital Administration (OHA) Level 1 certification /ON, Westech Auditor certification
• Superior communication skills, written, verbal and interpersonal
• Strong organizational, problem solving and multi-tasking skills
• Familiar with “lean” principles
• Prior experience and proven success with training methods and techniques
• Working knowledge of Provincial Infectious Diseases Advisory Committee (PIDAC) documents

What Sodexo Can Offer You:

• Flexible work environment
• Competitive compensation & great employee benefits
• Training and development programs
• Countless opportunities for growth
• Corporate responsibility & sustainability
• 2021 Canada’s Best Diversity Employer
• 2021 Canada’s Greenest Employers
• 2020 Bloomberg Gender-Equality Index featured company
• Progressive Aboriginal Relations (PAR) Program company – Gold Level
• And so much more!

Sodexo is committed to Employment Equity and Diversity. We do not discriminate against any employee or applicant for employment because of national origin, race, religion, ethnic group, age, disability, gender, sexual preference, sexual or gender identity, status as a veteran or any other federal, provincial or local protected class.

We welcome and encourage applications from people with disabilities. Accommodation is available on request from candidates taking part in all aspects of the selection process.

Sodexo is committed to providing a safe and healthy working environment for our team members, customers, clients, contractors, business partners, guests and members of the public with whom we regularly interact. As a provider of services in many client locations, including hospitals, long term care facilities, and senior homes, we require that all new hires to be fully vaccinated against COVID-19.

Thank you for your interest in Sodexo.

Please note that only those candidates under consideration will be contacted.

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