Title: Emergency Support Worker
Location: Coquitlam
Position Status: Casual on-call. Casual staff are expected to work at least 3 shifts per month.
Reports to: Program Manager
Salary:
Do you possess the gift of empathy that allows you to make genuine connections with people? Are you motivated by using your talents to support others in their personal growth? Come work for one of BC’s top not-for-profit societies!
THE OPPORTUNITY
Job Summary
As a member of the integrated services team, the Emergency Response Centre Support Worker facilitates the operation of an emergency shelter program including accepting referrals based on predetermined criteria, intake and orienting guests, providing support that meets the needs of guests entering the program including but not limited to the provision of food, clothing, and support toward the resolutions of issues that have rendered them homeless.
The Emergency Response Centre Support Worker deals with the public, other service agencies and professionals involved in the support of the guests.
Essential Duties and Responsibilities

• Performs guest intake and distributes harm reduction supplies and Naloxone Kits
• Documentation, witnessing and distribution of medication administration
• Shares information on community/government resources such as services for housing, meals, health, treatment, legal and financial needs
• Follows up on immediate guest crisis by notifying emergency services, identifying support and service agencies or groups
• Assists guests with self-care skills (e.g. maintenance of personal hygiene, housekeeping, and appointments)
• Monitors guests who may be actively engaged in drug and alcohol use and following overdose prevention protocol
• Assists with meal service and cleaning duties throughout shift
• Follows universal precautions and infection control
• Ensures safe handling and disposal of sharps containers and other equipment
• Assists in monitoring the movements of residents within the building to ensure that areas are used for the purpose for which they were designed by visiting floors and common areas regularly and documenting in logs
• Sends out daily shift briefings and assembles monthly administrative reports

THE CANDIDATE
Qualifications

• Post-secondary diploma (e.g., 2 to 3 years) in social sciences, counselling, social work, community services, etc.
• 1 to 3 years of experience working with marginalized populations, substance use services, mental health, corrections, etc., or equivalent
• Satisfactory completion of a criminal records check with vulnerable sector screening
• Satisfactory completion of Tuberculosis Screening form
• Satisfactory completion of Employee Immunization Record form
• First aid certification with CPR
• Valid driver’s license and clean driver's abstract
• FoodSafe

PHOENIX SOCIETY
The Phoenix Society is a multi-service agency located in Surrey, BC dedicated to providing accessible services and opportunities to people who face barriers related to addiction, mental health, housing, education, criminal justice involvement and/or employment.
Vaccination Requirement
Effective October 26 2021, all new hires at the Phoenix Society require full COVID 19 vaccinations (have a series of a World Health Organization-approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Individual medical exemptions must be approved by the Provincial Health Officer.
What we offer:

• Employee Assistance Program
• Disability and Life insurance
• 100% Employer Paid Extended health care (Dental, Vision, paramedical)
• Flexible schedule
• Matching RRSP contribution
• 6 sick and 6 personal leave days a year
• Education and Training allowance
• Bring your dog to work

Commitment to Equity, Diversity & Inclusion
Phoenix Society is an Equal Opportunity Employer and welcomes all applicants to apply and does not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.
CLOSING DETAILS
Application Process: Please apply with a cover letter and resume on this site.
Application Deadline: The position will be filled as soon as a suitable candidate is identified.

Job Type: Full-time

Salary: $22.25 per hour

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