Position Summary:

Reporting to the Director, Compliance, this position is responsible for providing compliance audit and support to all BC locations. The Gaming Compliance Officer is accountable for internal process review, efficient documentation, and is able to identify potential problems with controls and evaluate associated risks. An incumbent in this role will ensure adherence to all provincial and internal controls, regulations, policies and procedures and will lead by example, while contributing to a safe and welcoming work environment for all employees.

Key Accountabilities

• Conducting compliance audits with a focus on casino operations including, but not limited to: Security, Surveillance, Table Games, Slots, Cage, Marketing, and Food & Beverage
• Assisting the Compliance Department with reviewing internal processes, documents/reports and all activities which assure compliance with internal controls and regulatory requirements
• Assisting in the execution of departmental plans and activities
• Participating in workplace health, safety and wellness initiatives
• Communicating effectively with all appropriate operational departments and corporate office
• Building strong working relationships with team members, corporate colleagues and external regulators & partners
• Exceeding guest and team member expectations by providing outstanding service to internal and external stakeholders
• Helping create an engaged work environment by choosing positivity, respect and collegiality
• Performing other reasonable duties as assigned or directed

Education and Qualifications

• Bachelor degree or college diploma in a relevant discipline such as business administration, audit, or finance
• Minimum 1 year of direct compliance experience or a suitable combination of education and related experience
• Surveillance or operational audit experience in the casino industry an asset
• Knowledge of AML, privacy legislation and regulatory framework in BC is an asset
• Proven investigative and problem solving skills
• Ability to exceed internal and external customer expectations through timely, effective and service-oriented communication
• Strong organizational, multi-tasking and prioritizing skills and ability to work under pressure
• Proficiency with MS Office including Word, Excel, PowerPoint and Outlook
• The ability to successfully obtain a criminal & background record check
• Valid driver’s license