A great opportunity to take the next step in your career

The Receivables Management Office (RMO), of the Ministry of Finance develops and manages the overall strategy and business procedures in the collection of delinquent accounts for all tax and non-tax programs, and loan portfolios overseen by the Ministry.

he RMO continuously strives to develop and implement more effective policies, systems and business processes supporting the consolidation of debt portfolios, the consistent application of early intervention across collection portfolios, and the transfer of non-tax portfolios from other ministries to the Ministry of Finance. The Branch undertakes collection activities on behalf of all tax programs and non-tax programs assigned by client ministries to manage the revenue and obtain payment of outstanding amounts owed to the Province.

The Ministry’s success in collecting outstanding debt reduces overdue receivables and provides funding for government programs. Key strategies include focusing resources on collection activities, continuing to improve revenue recovery and ensuring that industry best practices are followed.

Job Requirements:

• Secondary school diploma and 5 years’ related work experience.
  

Related experience must include the following:

• 5 years’ experience providing customer service in a public facing role.
• 2 years’ experience in a collections, enforcement, or financial role.
  

Preference may be given to applicants with the following:

• Experience performing financial transactions in an accounts receivable/payable role.
• Experience working in a collections call centre environment
• Experience working with difficult or highly contentious clients.
• Experience working with relevant provincial/federal legislation, regulations, or policies

For questions regarding this position, please contact Belinda.Vleck@gov.bc.ca.

About this Position:
An eligibility list may be established.
Flexible work options are available; this position may be able to work from home a few days a week as per the Telework Agreement.

The purpose of this position is to provide revenue management services to our client ministries including; payment processing, credit allocation, refunds and trust management. In addition, the role works to enforce the collection of delinquent small balance accounts (up to $3,000) to maximize revenue for the Province while adhering to accepted accounting methods, ministry policy, and provincial legislation and regulations.

Working for the BC Public Service:
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

The Indigenous Applicant Advisory Service can help Indigenous applicants (First Nations [status or non-status], Métis or Inuit) interested in BC Public Service job positions.

The BC Public Service is an award winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer.

How to Apply:
Your application must clearly demonstrate how you meet the job requirements list above.

Cover letter: NO - Please do not submit a cover letter as it will not be reviewed.

Resume required: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.

Online Questionnaire: YES - As part of the application process, you will be prompted to complete an online questionnaire to demonstrate how you meet the job requirements.

Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail BCPSA.Hiring.Centre@gov.bc.ca, before the stated closing time, and we will respond as soon as possible.

Additional Information:
A Criminal Record Check (CRC) will be required.

Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.

Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.