Tenacity. Integrity. Grit. Growth. Community. Can you relate to these words?

For more than 100 years, the Better Business Bureau’s (BBB) mission has been to be the leader in advancing marketplace trust. We exist so consumers and businesses alike have an unbiased source to guide them on matters of trust. We provide information and expert advice that is free of charge and easily accessible online.

If you – enjoy cold calling on the phone, love working remotely, and if the idea of unlimited earning potential motivates you – Better Business Bureau Business Development (BD) team may be your next work family.

So, what does the BD crew do, you may ask? Here’s a glimpse:

• Reach out to business owners to share the Better Business Bureau’s mission of advancing marketplace trust.

• Are motivated and positive and believe in the mission statement

• Talk openly about the value of our organization

• Encourage business owners to partner with BBB through our esteemed accreditation

• Invite business that may qualify to apply for accreditation with Better Business Bureau

• Partner with the business to walk them through the application process

And when this happens, you make a positive impact on your community. When you help a business commit to trust, everybody wins.

Our first priority is you – the employee. Our office culture includes team members who are passionate about goals, growth, innovation, and collaboration. We are always striving to improve and not only better ourselves but enhance the services we offer to our BBB Accredited Businesses. We seek individuals who will adopt and commit to our internal core values of excellence, integrity, teamwork, trust, and respect. We work hard, celebrate our successes, and strive to maintain balance professionally and personally. We are building a business center that brings in businesses for classes, meetings, think tanks and more.

We know quality training and meaningful sales conversations work, so we’ll help you learn how to master your tone and voice and successfully navigate technology to maximize your time. We help balance a thoughtfully crafted training program with your eagerness to jump in on live calls to help you achieve greater success and a higher earning potential.

Ongoing training, including weekly one-on-one coaching helps hone skills and master your craft. Our constant commitment to empowering you with knowledge helps ensure a successful, satisfying career at BBB.

At the BBB, we embrace diversity and strive to create an inclusive environment that provides all team members the opportunity to thrive. We foster a culture in which our differences are celebrated; our differences are what makes us a Better Business!

Job requirements include:

• Follow BBB Code of Ethical Sales Conduct and proven script and be an Ambassador of the BBB by always representing it professionally and effectively

• Grow BBB Accredited Business base by canvassing all sources for potential prospects, conducting cold calls, and responding to direct inquiries

• Conduct due diligence in establishing eligibility for accreditation, an honour earned by businesses

• Maintain accurate and up to date journal notes on all business communications

• Meet personal budgeted sales targets as agreed upon

• Attend BBB sales meetings and other meetings as required

• Undertake other sales related duties as required

Skills & Abilities:

• At least 2 years of Telemarketing experience and/or cold calling experience
• Strong desire to achieve top results and highly motivated and dependable
• Possess the ability to effectively manage time and establish priorities
• Basic sales training and techniques, particularly with respect to cold calling
• Demonstrated ability to source leads using both conventional and non-conventional tools
• Ability to use both closed questioning and listening skills to understand business owners’ problems, concerns, and needs
• Honest, ethical, and sincere selling approach
• Tenacious, tolerant of stress with an ability to handle rejection
• Thorough with keen attention to detail
• Innovative and creative with respect to researching and gathering new prospects
• Proficient with the use of the computer and software applications and familiarity of web-based CRMs (Customer Relationship Management)
• Strong sense of integrity and commitment to the BBB mission statement and values

Benefits:

• Dental and Extended Health Insurance beginning the 3rd month after your start date
• RRSP Matching
• 12 Paid holidays per calendar year
• 2 weeks of vacation per calendar year
• Enjoy the comfort of working from your own home

Pay Structure

• Base Pay plus commission plus bonuses
• Uncapped commission package
• Unlimited income potential
• Starting range of $40k - $60k

The BBB wants you. Are you ready?

Job Type: Full-time

Salary: $40,000.00-$80,000.00 per year

Benefits:

• Casual dress
• Dental care
• Extended health care
• Paid time off
• RRSP match
• Vision care
• Work from home

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus pay
• Commission pay

Ability to commute/relocate:

• Vancouver, BC: reliably commute or plan to relocate before starting work (preferred)

Experience:

• sales: 2 years (preferred)

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