What is the opportunity?
The RBC Dominion Securities branch located in Winnipeg is seeking an Associate to provide marketing and communications support to a highly experienced Advisory Team. In addition to marketing development, the role will also provide quality client service and help deepen relationships with existing clients through ongoing, efficient support to both clients and the Advisor Team.

This is an in-office role.

What will you do?

The successful candidate will support the Advisory team in shaping and expanding upon their overall marketing and communications strategy, working on key initiatives like:

• website/social media updating/operations
• general communications like updating written marketing documents and incorporating video & audio more effectively
• managing relationships with partners
• business development tracking
• event planning

In addition to building a marketing and communications strategy, the candidate will also be responsible learning the administrative aspect of the business to assist the team with overflow and general operations, such as:

• Respond to client inquiries (account transactions, requests for tax receipts, account reporting, etc.).
• Assist the Advisor team with client onboarding.
• Help manage incoming communications from clients, Advisors and other internal and external partners.
• Ensure accurate and timely updates of all necessary documentation in compliance with internal controls and industry regulatory requirements. Maintain complete and up-to-date client files within appropriate systems.
• Follow up on client trades to ensure proper settlement and delivery
• Support Advisor team and client through the Wealth Management process and maintain audit of Wealth Management Activities and priorities.
• Ticket and expense tracking
• Special projects

What do you need to succeed?

Must-have

• University degree with a major in business, marketing or communications, or Marketing/Communications program graduate
• Canadian Securities Course (CSC) and Conduct and Practices Handbook Course (CPH)
• Exceptional verbal and written communication skills in English
• Demonstrated digital fluency in Microsoft Office applications and social media
• Demonstrated skills in providing world-class client service that will come across as professional, warm, and friendly to our clients
• High level of time management and organization skills
• Ability to work in a close, shared team office environment with a positive attitude
• Capable self-starter/researcher on assigned projects/initiatives

Nice-to-have

• Knowledge of RBC Dominion Securities’ systems and procedures
• Experience in the securities industry is an asset

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. The successful candidate will have an opportunity to grow in the role, evolving into a marketing expert over time with increasing responsibility, as well as potentially the opportunity to expand into other parts of our business if desired. In addition to career development, RBC employees benefit from:

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team